Here are the steps to take if you encounter any problems with your email or web hosting:
- Check our Client Centre site at www.saucedout.com - if this site is not available it means that the server is down. If the site is up then please submit a support request.
- Check our Twitter page for updates on server downtime – www.twitter.com/saucedout
- Send an email to our emergency email address – email@example.com
- Call our office on our office mobile on 0425 900 559 – leave a message after hours
We will respond to your requests within an hour (during business hours). We may need to seek technical advice from the service provider, however we will keep you informed.
Please note that if the server is down our office and individual emails will not work so please email our emergency address only.